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Delivery Information

Orders for stock items, marked as Next Day Despatch: If received any working day before 5pm these products will be sent out the next working day, on a next working day service. Orders received after 5pm or at weekends will be processed the next working day, and despatched the next working day after that.

Monday 9-5pm* Tuesday Wednesday
Monday after 5pm* Wednesday Thursday
Tuesday 9-5pm Wednesday Thursday
Tuesday after 5pm Thursday Friday
Wednesday 9-5pm Thursday Friday
Wednesday after 5pm Friday Monday
Thursday 9-5pm Friday Monday
Thursday after 5pm Monday Tuesday
Friday 9-5pm Monday Tuesday
Friday after 5pm Tuesday Wednesday
Saturday Tuesday Wednesday
Saturday Tuesday Wednesday

*Not Bank Holidays

**Please note that due deliveries are based on goods being sent in good faith on an overnight service.

We cannot absolutely guarantee that goods will definitely be delivered on the due date, as we are in the hands of a third party carrier service. More than 99% of deliveries arrive on time with no problems, but occasionally there is an exception beyond our control.

Deliveries to any UK mainland addresses will be charged at £10.00.

We deliver pool equipment outside the UK. If you have any specific enquiries regarding deliveries, then please e mail

Returns for Pools, Hot Tubs, Saunas, Spas & Parts.

You have the right to return goods within 7 days if you change your mind. Please note that goods can only be returned if they have not been used and you are able to repack the item into its original packaging. The costs of returning the goods will be yours. You will receive a refund within 30 days of cancellation. It is your responsibility to take care of any goods before returning them and any packaging must be returned in a condition were they can be resold. We will not however accept cancellation or return of goods made to any customer's personal specifications - these are detailed on our product list as 'built to order'. Before you return any goods you must first contact us for a returns consent number:

We will not accept liability unless this procedure has been followed. If goods are defective, damaged or not as specified on your order, postage costs will be refunded. In the event that we ask you to accept substitute goods for those ordered but found to be unavailable and you then choose to return those goods, your postage costs will be refunded. In all other cases you are responsible for the cost of returning goods. For your security you should use 'Recorded Delivery'. It is your responsibility to ensure goods are adequately packed. You should enclose a covering letter with the goods detailing your full name and address, returns consent number, reason for return and indication of whether you require an exchange or refund. If you cancel your order but fail to return the goods, we reserve the right to recover goods sent and deduct the cost of this from any refund. Warranty on all goods covers manufacturing defects only. © 2011-2018 | All Rights Reserved | Products for Pools | Site by Bright Red Media